You decided that using your controller is perhaps the best way to explore the Sanctuary and all of its dungeons. Of course, we are talking about Diablo 4. It has been some time since the release of the game, and overall, it has garnered positive reviews. And yes, the game actually deserves all the praise. But that does not mean it is immune from the usual bugs and crashes. With Diablo 4, the errors may not be as frequent as, say, Redfall, but they are still present. And every now and then, errors pop up, making things hard for the player. Now, coming back to the issue at hand, it seems like controllers/gamepads are not working while playing the game on a PC. So, if that is you, keep reading this article to know if there are any fixes available.
But why use a controller over the regular keyboard and mouse combo? Well, Diablo 4 is perfectly optimized for controller play. And let’s face it, with intuitive analog sticks and seamless character control, the overall experience becomes quite better when using a controller. Not to mention the comfort factor, the controller’s ergonomic design ensures comfort during epic battles. Well, all of these do not matter if the controller itself is not working in the game. So, let’s see how to fix this.
Diablo 4 Controller/Gamepad Not Working Issue on PC: Is there any fix yet
Now, keep in mind that, as of writing this article, there is no official fix for this issue. But a lot of other games have similar problems with controllers while playing on a PC. Therefore, based on our troubleshooting experience, we can recommend some potential fixes for you to try. These are potential fixes that may or may not work for everyone. Nevertheless, they are surely worth a shot!
Disconnect Additional Controllers:
If you have any extra joysticks, controllers, or racing wheels connected, make sure to disconnect them. Also, unplug any unused USB adapters. If you have any virtual controllers connected, consider disabling or uninstalling them before launching the game.
Use Steam:
Add Diablo 4 to your Steam library and launch the game from there. First, log in to Steam, head to Library, click on the “Add a Game” option at the bottom, select “Add a non-Steam game,” and browse to Diablo 4’s installation folder. Add Diablo 4’s .exe file to the list, and then launch it through Steam.
For PS5 Controller users:
PS5 controller users on PC can try using software like “reWASD” or “DS4 Windows” to fix any incompatibility issues with the game. Installing and configuring the controller via these applications will hopefully get rid of any errors restricting the controller’s functioning in the game.
For Xbox Controller users:
If you have an Xbox Controller, install the “Xbox Accessories” app from the Microsoft Store. Connect your Xbox controller to your PC using a USB cable. Open the Xbox Accessories app, click on the three dots at the bottom, and check for controller firmware updates. If available, update the firmware. Then, launch the game and check whether the controller works. Even if no update is available, click on “No update available” and follow any on-screen instructions to install any update if prompted.
Use Wired Controllers:
Also, if you were using a wireless controller to play the game, consider using a wired one. This might also fix the issue.
Well, those are some workarounds you can try to solve the controller/gamepad not working issue in Diablo 4. We hope that this guide has helped you get your controller to work in the game. And, for more such guides, follow Digistatement.
