Just in case you’re trying to get your head around why TD Canada Trust app is not working for you or throwing login problems, find solace in the fact that you are not alone, many others are facing the same issue.
A quick glimpse at the micro-blogging site Twitter conveys there are many others affected by the same issue. For a quick glance, here’s how some of the complaints word the problem.
Down detector – a renowned service that gives details about live outages – also conveys that TD Canada Trust is indeed going through a glitch in some regions as can be seen in the image below:
Any official word on the matter? No, not yet. We’re not able to obtain a word from the official service channels or their social media handles.
Rest assured, we’re keeping a close eye on all related developments, and will update the story with relevant info as and when we come across any. So in case, you’re encountering the issues discussed here, stay tuned for updates.
UPDATE: 1 (official)
Hello, Aaron! I can confirm that we are experiencing login issues at this time. Please know that we are working diligently to resolve this as soon as possible as we understand the impact that it has on our customers. We appreciate your patience! ^SD
— TD (Canada) (@TD_Canada) January 31, 2020
Update 2
We are currently experiencing a technical issue with our online and mobile banking channels. We apologize for this inconvenience and appreciate your patience as we work as quickly as possible to resolve this issue.
— TD (Canada) (@TD_Canada) January 31, 2020
Update 3
The technical issue we were experiencing today with our online and mobile banking channels has been resolved. Once again, we apologize for any inconvenience this may have caused.
— TD (Canada) (@TD_Canada) January 31, 2020