Several games have been developed and released in the sci-fi genre, but Star Citizen is undoubtedly the grandest of the lot. From exploration to combat to survival – Star Citizen has something for everyone. However, one thing to note here, is that it isn’t in its final version yet. Development is still ongoing for the game and new content is consistently released. Although updates are a great way to ensure player retention, this also results in some inconvenience, as players face different bugs and errors. The Star Citizen Hub Authentication Error is one such issue that the players are facing lately. In this article, we’re going to guide you through the steps that you can use to counter this error in Star Citizen.
Several players have faced the hub authentication error in the game while attempting to log in. So what exactly triggers this error in the game? Typically, it occurs when the game launcher fails to establish a connection with the game servers. So, how do you fix it?
How to Fix Star Citizen Hub Authentication Error?
You can follow the mentioned workarounds to fix the hub authentication error in Star Citizen. While we don’t have anything official from the developers yet, these fixes have been tried and verified by several players. So, you can try them and see which fix works for you. Of course, you need to ensure that you have a stable internet connection before you begin. If your connection is stable, then check out these workarounds to solve the error.
Log out of the launcher and log back in
This simple trick can fix the hub authentication error in Star Citizen, as shared by several users on different forums.
- Launch the Star Citizen launcher on your PC.
- Find the option to sign out or log out of the game, and confirm logging out.
- Once you’re logged out, navigate to the log-in screen and fill in your credentials, and hit enter to log in again.
- This should fix the error for you in the game. If not, try the following fixes.
Log out of the Star Citizen website
Apparently, if you’re logged into the official Star Citizen website while trying to launch the game, it can trigger the hub authentication error. For a seamless gaming experience, log out of your account on the official website, and launch the game again. Hopefully, this will fix the error for you. Otherwise, keep reading.
Verify game files
You can try verifying and updating the game client to solve the error. In order to do this, follow these steps –
- Launch the game client on your PC.
- Locate the Settings option from the list of options, and click on it.
- You should find the Verify button on this screen. Clicking on it will prompt the game to verify the game files, and replace or update all the corrupt or missing files.
- Wait for the process to complete, and try running the game again. Your problem should be fixed now.
Start a multiplayer game and escape to the main menu
Some players have mentioned that you can start a multiplayer game in Arena Commander or Star Marine mode to solve the error. Once the match starts, head back to the main menu. This should fix the hub authentication error.
Check Antivirus/Firewall Settings
Make sure that your Firewall or Antivirus program is not restricting the game’s access to the internet or its proper functioning. You can try disabling these features, and launch the game to check whether the issue persists. Or, you can add the game’s .exe file to the exception list of both the Firewall and Antivirus program.
Reinstall the game
If nothing works for you, you should consider uninstalling and reinstalling the game back again. Follow these instructions for this –
- Press the Windows+ R keys together to open the task bar.
- Type in appwiz.cpl and hit enter.
- Scroll down and locate Star Citizen from the list, and uninstall it.
- Next up, visit the Star Citizen website again and download the game.
- Launch the game client, and follow the on-screen instructions to set it up. This should fix the error for you!
Well, these are some of the fixes that you can try to fix the Star Citizen hub authentication error. If nothing works for you, you can report the issue to RSI Issue Council. Hopefully, you’ll find this article helpful in solving your problem. And for more such gaming-related content, stay tuned to DigiStatement!
