Sims 4 recently received an update that added new skins, bug fixes, and performance updates. However, this turned out to be problematic for many players as they encountered an error 122 dd7d01faaab9abe8 while trying to load a save game. Players are able to run the game; however, they return to the menu after the loading screen appears briefly. This is irrespective of the save game chosen; it returns the same error for every lot. There are two possible reasons why this might happen. 122 dd7d01faaab9abe8 appears either due to a mod-related issue or there’s a problem with the game itself. Nonetheless, we have listed potential solutions for the scenarios in this article.
Sims 4 error code 122 dd7d01faaab9abe8: How to fix it?
Mod-related issue
Try removing all the mods that you might have installed for the game. Then, clear the cache files ‘localthumbcache.package’ from the Sims folder. Also, check the folders ‘cache’, ‘cachestr’, ‘onlinethumbnailcache’, and delete all the files inside.
Open the EA app and right-click on Sims 4 in the library. Select the option to repair and then restart your PC.
Try adding mods one by one to the game to check which mod is problematic. This link covers the list of some of the broken mods that might cause trouble.
Game-related issue
If the methods given above didn’t resolve your problem, you can try this instead:
You’ll have to test a new game as per the directions from the Sims 4 support team, posted on the official EA forum.
First, rename the old Sims 4 folder on your system, and then repair the game from the EA app.
Then launch the game, which will create a new Sims 4 folder while the older data remains safe. Start a new save with a new household not selected from the gallery. Move it onto a lot to test; if the error doesn’t occur, delete the new save.
Copy a save file from the old Sims 4 folder to the new one and relaunch the game to check for errors.
If error 122 dd7d01faaab9abe8 persists, you might need to send your save files to the Sims 4 support team. You can do this by uploading save files to another location, say, OneDrive or Google Drive. Thereafter, you can send the link to the team. Detailed instructions have been attached here.
That will be all from Digistatement. It seems that most people are complaining about an issue that is not mod-related. There is not much we can do in this case except await further instructions from the support team. However, we will keep you updated as soon as any news comes in. For more such articles related to the gaming world, visit us.
