According to Riot Games Support department, the studio has taken up a fight against the loss of League of Legends liquidity in Europe. The problem has been in LOL server for weeks and hinders the normal pub games a lot. In cooperation with Internet Service Providers, the creators are working on a solution for the problem of this scale. The problem of the elevated ping and lobby stability has been marked as the highest priority.
This month Riot has seen a significant increase in activity across European servers. They are besieged like never before because of the prevailing world pandemic problem. According to a report, 1.5 billion people all over the world are sitting at home, lessons are online and most of the young people are glued to the screens all day.
Riot has been constantly introducing additional servers, 4 million dollars allocated to servers by Riot, but a certain error was detected in which they did not use all available resources. As a result, players were still reporting lag issues and ping problems despite the reserved and additional servers.
? [EU] This month we had more EU players than ever. We added servers to prepare, but our services don't always use the extra capacity properly and still overload, like Lobbies this evening. We're testing a Lobbies stability fix tonight and are working to fix related issues ASAP.
— Riot Games Support (@RiotSupport) March 27, 2020
At night an amendment was introduced regarding the stability of the waiting room, which should improve the situation a bit. Work is still underway to resolve the other issues plaguing the game.
In Europe, due to the increased internet activity, a lot of people are experiencing ping jumps in rush hours, which negatively impacts the ability to play the game and is a cause for frustration among players. Riot has already reached out to the ISPs regarding the issue and wants a solution from them as soon as possible.
The game client may also be bugging with the ping information. Some players are experiencing a delay even though the ping is 80-90. We hope that Riot is at hands for this issue and fixes it soon.
