Disney plus is known as one of the most major and well-known OTT platform of today’s world. The service is offering entertainment in the form of movies, TV shows and animated series and movies from the comfort of our home. But just like any other OTT platforms and other applications and websites, Disney Plus also faces its own issues and errors. Although the errors are occasional, it can be irritating for you at the same time.
One such error is the error code 76 of Disney Plus. It is not a major or the worst one like the error code 401 but still it is bad. When this error occurs, a message will pop up on your screen that says – “We’re currently experiencing slow Internet connection speeds”. You must note that error code 76 of Disney Plus is almost same like the error code 41 because it is linked to the traffic and potential server overload. Well, as mentioned here, it is not a major one because it occurs because of internet connection issues.
Well, if you ask a question stating whether there is a solution to fix this error code issue or not, the answer is that there is no confirmed or official solution from Disney Plus to solve this issue. But yes, there are a few things that you can definitely try yourself to fix the problem.
- Since it has been stated that it occurs because of issues in internet connection, you should check the status of your internet connection. The best thing you can do is reboot the router. If the strength gets back to normal, the services will automatically resume or if there are issues in your internet connection, you need to contact your Internet service provider.
- You should try to remove and uninstall the app and then install it again in your device. This technique has worked in most situations.
- You should log out from the account you are using on Disney Plus and then log in back once again. This might solve the problem.
Alternatively, you can contact Disney Plus Help Centre on Twitter. You can open the application’s Help Centre and search for the error code 76. You can also email them at DisneyPlusHelp@Disney.com and call in their customer service number (US-only) : 888-905-7888.
