Speaking of popular action/adventure titles, Blizzard Entertainment’s Diablo series is one of the most obvious. The Diablo series has been a massive success among fans ever since the first game, and the trend continues. Blizzard Entertainment released the latest title in the series, Diablo 4, on June 5, 2023. Players across multiple platforms, including Microsoft Windows, PS4, PS5, Xbox One, and Xbox Series X/S can access and enjoy this title. And it has been satisfactory enough for the most part, apart from a few errors and bugs that have bothered the players since its release. One frequently occurring issue in Diablo 4 is the error code 397006, which players are getting frustrated with. If you’re facing the same issue, keep reading this article to find out how to fix it.
If you’re a Diablo 4 player, then you’d probably agree with us if we said that the game is a masterpiece, but the errors are just annoying. Several errors have bothered Diablo 4 players, and error code 397006 is just another one on the long list. However, the good news is that, like most other Diablo 4 errors, this one is manageable as well. We have identified a number of possible fixes that players can use to solve the problem. Try these out for yourself and see which one of these workarounds works for you.
Diablo 4 Error Code 397006: How to Fix?
Although we have nothing official from the developers, there are several fixes shared by the players that you can try out to fix this problem. Check out the following list and try these out.
Check your network
This particular error, 397006, is most likely the result of a server issue. If your network connectivity is not strong enough, it can trigger this error. You need to make sure that your device is connected to the internet when you launch the game to avoid this error. If you’re indeed connected to the internet, then you can use different online websites to check your network strength. Poor network connectivity can cause the 397006 error in the game, so be wary of that.
Use a wired connection
If your wireless network is failing to provide you with optimal network strength, try using a wired connection to fix it. You can use an Ethernet cable and disable the wireless networks for this to work. Connect the cable to the Ethernet port of your PC, restart the game, and see if the issue persists.
Update your network driver
If you’re facing the Diablo 4 error code 397006 frequently, then you can try updating your network driver to fix it. For this, follow the undermentioned instructions –
- Open the Run Command Box on your PC by pressing the Windows and R keys together.
- In the command box, type devmgmt.msc and click OK to open the Device Manager.
- Here, from the list of options, locate Network Adapters and click on it.
- Now, navigate to the network driver that you’re currently using and right-click on it.
- From the options, select Update Driver and then click on the “Search automatically for drivers” option.
- Windows will now search for and update the network driver if updates are available. Once the process completes, restart your PC, and launch the game, and check if the error persists.
Use a VPN
If nothing seems to work, the best option would be to use a VPN and run the game. You can download any of the trusted and popular VPN applications on your device and set it up accordingly. Setting the network to a different location will allow you to access the servers from that region, and it might fix your problem.
Check Firewall Settings
You must make sure that Windows Firewall isn’t blocking the game’s access to the internet. So, to rule out this possibility, you can either disable the firewall or add the game’s .exe file to the exception list.
Run the game as administrator
Furthermore, you can try running Diablo 4 as an administrator to fix the error. For this, follow the next instructions –
- Head to the game’s installation directory, locate the Diablo 4 executable file, and right-click on it.
- From the drop-down menu, click on Properties, and then go to the Compatibility tab.
- Here, you will find the option that reads “Run Diablo 4 as an administrator”. Click on the corresponding checkbox to enable this option.
- Click on Apply and OK to run the game as administrator.
Use your mobile hotspot
One particular fix that has been reported to work for a player facing the issue on the Xbox console is when they connect their console to their mobile hotspot. This workaround was shared by a user named galen250 on the Blizzard forum. Here’s what you need to do –
- Connect your mobile hotspot to your console with your mobile data turned on.
- Launch and log in to the game. You may need to restart the game if it is already running.
- Once you land on the character selection screen, switch off your mobile data.
- This should allow your console to access the Wi-Fi connection via your mobile hotspot. According to the aforementioned user, this has fixed the error code 397006 for them multiple times. Try it out for yourself and see if it works.
That said, these are some of the fixes that you can try to troubleshoot Diablo 4 error code 397006. Hopefully, one of these workarounds will fix the issue. If you found this article resourceful and want to read more such gaming-related content, keep visiting DigiStatement!
