Apple TV is a digital media player and microconsole that has been developed and sold by Apple Inc. Apple Tv is a small network appliance and entertainment device. It receives digital data for visual and audio content like music, video or video games, or the screen display of other devices. You can then play it on a connected television set or other video display. Apple TV’s Wi-Fi capability can be used for receiving content purchased or rented from Apple’s iTunes Store, transmitted from other nearby iDevices through AirPlay or shared from macOs or Windows computers that run on iTunes.
Remember that Apple TV is an HDMI-compliant source device. In order for viewing it, it must be connected to an enhanced-definition or high-definition widescreen television through an HDMI cable. It has no integrated controls and can only be controlled remotely. This can be done by an Apple Remote or Siri Remote control device with the use of infrared or Bluetooth capability. This is possible with the Apple TV Remote app on various Apple devices with Wi-Fi capability or by third-party gaming controllers and infrared remotes.
Now recently a problem has been reported by Apple TV users. users said that they have been experiencing an error while using Apple TV. It is called the error code 21104. Because of this error, users of Apple TV are not able to access all the features.
A user said that he subscribed to the Peacock Premier trial with his Apple TV 4K. Apple TV shows him a valid Premier trial. But when he loads the Peacock app, he instantly gets an error which says that ‘There’s no information available for In-App Purchases. Try again later. 21104’. The error appears every time when he opens the Peacock app. He clicks OK and goes inside the Peacock app to his account. But it shows that he has the Premier plan instead of the Free plan.
The same user said that when he tries to upgrade on the Peacock app to the Premier plan, he gets a message which says that he is already subscribed. When he clicks on OK, a new drop-down menu appears. The user said that he is not facing any issue with the other apps. For now, you can try a few things to fix the issue by yourself –
- Download one of the apps where you are having issues on another device and see if you have an active subscription in there. Even the app’s website will be able to tell you this.
- It is possible that Apple might have charged you for the subscription but it never got through to that app. So better refund your subscription and purchase it again directly from the app’s website instead of through Apple.
