The American Express Company, also known as Amex, which offers financial services with a focus on credit cards is currently facing outage. Many American Express users have not been able to use the website as servers are offline
So, if you are trying to access American Express services and it not working for you, fret not, as you are not alone. For many users it is not working currently. Have a look at a few users which confirms the same.
American Express services, all of them, have been down since 2am PST. Card won't work, app won't work, website won't work, ATM won't even let you check balance. Canned responses from customer service with no timeframe for service restoration. Infuriating.
— enin (@enINFAMOUSvy) December 20, 2019
American Express Serve® website is offline.
The site is down right now. You can still use your Serve Card while we are working hard to bring you the American Express standard of service you expect. We appreciate your patience.— Grue_wow (@BenBurt84752730) December 20, 2019
An outage tracking website, Down Detector also shows the report of outage in some locations. Have a look at Down Detector outage map & report down below.
American Express outage time :
It is having issues since 6:00 am PST.
An official statement has been made under this matter & the company is aware of the issue. Have a look at the statement down below.
Rest assured, we are keeping a close watch on the current outage & situation. Whenever any update will arrive regarding this issue, we will update the column.