Just in case you’re trying to get your head around why Zelle app and website not working for you or throwing login problems, find solace in the fact that you are not alone, many others are facing the same issue.
A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. For a quick glance, here’s how some of the complainants word the problem:
@ZelleSupport hi, not able to send, or request funds to a BofA account via #Zelle
— G. Urick Hunt (@G_UrickHunt) November 15, 2019
@BofA_Help FYI, Zelle seems to be down/malfunctioning on mobile and online platforms
— Lucia M. Rafanelli (@LRafanell) November 15, 2019
How can someone want to send me money and @Zelle is down @BofA_Help ?
— ExtraSpecial (@fluffypanda___) November 15, 2019
@BofA_Help whats happening with the mobil app ?? I cant send money via Zelle !! I need to pay people!
— Nancy Loera (@twinnies06) November 15, 2019
Any official word on the matter? No, not yet. We’re not able to obtain a word from the official service channels or their social media handles.
Rest assured, we’re keeping a close eye on all related developments, and will update the story with relevant info as and when we come across any. So in case, you’re encountering the issues discussed here, stay tuned for updates.
