Borderlands games or series are first-person shooter titles developed and released for various platforms by Gearbox Software and 2K. Borderlands 4 will be released on September 12, 2025, adding another great title to the series. All the games in this series use a Shift account for distributing rewards and bonuses in-game. Players can redeem them with the help of codes and by participating in special events. To create the account, users may visit their official site, use the in-game menu, or use first-party accounts on Steam, Xbox, or Epic Games. However, almost every game in the series had some trouble while connecting to the Shift account. Although the issues got resolved over time, the error pop-ups onscreen for a few players even now.
Considering the fact that a new release is around the corner, we have included some common steps that users have tried to successfully resolve this. Some important links have been provided for ease of navigation.
Borderlands Shift account not working: How to fix it (2025)
- Ensure that you are logged in to the Shift account. Try logging in through a browser and then linking the game.
- Try unlinking and relinking the Shift account with the game platform.
- Ensure that the anti-virus software on your system recognizes the game application and does not prevent it from launching. You’ll have to check the settings of your respective anti-virus to make allowance for the same.
- For some players returning to the Title screen has refreshed connection to Shift servers and it started working for them
- If you are on a console, you can try shutting it down completely for a couple of minutes, then can Relaunch the game and try to input codes again.
- If you are playing Multiplayer or Co-op, you can turn privacy settings to invite only, it provides better connection to Shift servers.
- Sometimes account related issues can also throw shift account error, you can fix this by verifying Email or completing missing display name.
- If Privacy Settings are set to blocked, it prevents access to Shift Account. Try changing your Privacy Settings to Public or Friends.
- Try contacting Gearbox support, as a Reddit user reported that the issue occurred because of an incorrect date of birth and was resolved with help from the support team.
- You can visit their official X account to get the latest posts about server issues or ongoing maintenance.
- Ensure that the Shift account is linked with the game account and Twitch to get the respective rewards.
That will be all from Digistatement. If you find the issue unresolved after implementing these methods, you can contact Gearbox support for guidance. Meanwhile, you can also check other articles on our sites for similar topics and more.
