Valve’s Steam Deck is a fine handheld PC that has become quite popular among players. You can play a bunch of titles on the handheld and even emulate games from other platforms. But this is not all. The functionalities of Steam Deck can be improved by a mile if you use a docking station. This will allow you to connect the device with external devices like TVs or laptops. You can also connect several peripherals with your Deck with the help of a docking station. Jsaux is a leading company that offers 5-in-1 or 6-in-1 docking stations for the Steam Deck. However, there are instances where the docking station just doesn’t work, leaving Deck users in a bind. In this guide, we have shared how you can fix the Jsaux Steam Deck dock not working issue. So, without further ado, let’s begin!
Using a docking station has become a common choice among Steam Deck users. Valve has developed this handheld as a portable PC, so if you’re pairing it with external devices, you can improve your experience significantly. Jsaux is one of the most popular companies that provides docking stations for Steam Deck. You can, in fact, even use the docking station as a stand for the Deck. So, if the dock doesn’t work properly, it can be really upsetting for players. So, how do you fix the Jsaux Steam Deck dock not working issue? Let’s find out!
Jsaux Steam Deck Dock Not Working: How to Fix?
There can be multiple reasons for which you may experience problems with the Jsaux dock. However, you can try and use a few workarounds to see if the issue can be fixed. Try the methods we mentioned below and see if they work for you!
Check the Connections
You have to ensure that you have all the connections strong and firm for the dock to work. First, make sure that the power cable is connected to the dock and the power outlet. Next, ensure that the USB-C cable from the dock to the Steam Deck is securely connected. A loose connection can result in Steam Deck failing to read the dock. Lastly, ensure that the peripherals are connected to the dock properly. If you’re using an external display, ensure that the HDMI cable is connected to both the dock and the display. If the devices are still not functioning, follow the next workaround.
Test HDMI Cables
So, you should be using HDMI 2.0 or HDMI 2.1 cables with your dock to avoid any interruptions. The cable should be at least 15 feet long for strong transmission. You can try using different cables to see if that works. Otherwise, connect the HDMI cable directly to your Steam Deck and see if you can use the external display that way.
Set the Correct Display Input
TVs and laptops often have multiple HDMI ports and you need to pick the right one which your dock can use. Some ports may have a 30 Hz limit, while others may support 60 Hz. Keep changing the port and finding out which one supports your dock.
Turn on External Display Safe Mode
If the external display isn’t working, try turning on the Safe Mode and see if it works. You can turn it on from your display settings. For this, first, you have to unlock the dock and then turn on External Display Safe Mode from the settings. Then, plug in the dock again and see if it works.
Update the Software
You have to ensure that your Steam Deck has the latest software if you want to use the Jsaux dock. Also, update the firmware of the dock by connecting it to your PC and then downloading the update from the website. Then, use the dock again and see if it works.
Well, these are some of the workarounds that you can use if you’re facing the Jsaux Steam Deck dock not working issue. Hopefully, with our help, you can fix the problem abruptly. That said, if you enjoyed reading this guide, keep visiting DigiStatement for more such gaming content and guides.