EA’s Madden NFL 24 is the latest addition to the long-running series of NFL games. The full version of the game is set for release on August 18, 2023. However, players who purchased the Deluxe Edition, or players who are on EA Pass are able to experience the Early Access game from August 15. The game is currently available on different platforms, which include PC, PS4, PS5, Xbox One, and Xbox Series X/S. However, Xbox players have reported several errors and crashes within the game, which result in a poor gaming experience. Especially when the game keeps crashing and players are unable to enjoy the latest NFL experience, we understand how frustrating it must be. In this article, we’re going to show you how to fix the Madden NFL 24 crashing issue on Xbox Series X/S. So, continue reading to find out.
Madden NFL games crashing on Xbox consoles isn’t really something exclusive to the latest addition to the series. Xbox users encountered similar issues with NFL 23 and 22. However, lucky for you, this error can be fixed, and we have listed a number of workarounds that can help you troubleshoot this issue. So, without further ado, let’s take a closer look at how to fix the Madden NFL 24 crashing on Xbox Series X/S issue.
Madden NFL 24 Crashing on Xbox Series X/S Issue: How to Fix?
Reboot the console
You can always try to reboot your console and see if it works. Rebooting the console can help clean the memory and refresh the system. Follow the instructions to reboot your Xbox Series X/S.
- Press and hold the Xbox button on your controller until the power options pop up on your screen.
- Toggle to the “Restart console” option and select it.
- Confirm the “Restart” option, and it will reboot your console.
Use the internal SSD of your console
If you’re using an external SSD drive to store the game, try relocating it to the internal SSD of your Xbox console. After this, launch the game and see if the issue persists.
Check Xbox servers
If Madden NFL 24 continues to crash on your Xbox, then it could be that the problem lies with the Xbox servers. Open the Xbox Server Status page on any web browser and go to the Xbox Status tab. You can check there if any Xbox-related services are temporarily down. In any case, such problems are addressed by Microsoft within just a few minutes, so you may not need to worry.
Check for System Update
You need to keep your console updated to avoid running into potential crashes. Click here to find out if there are any pending system updates. If yes, then download and install the update and check if the issue persists.
Change DNS servers
- Open the Xbox Menu by pressing the Xbox button on your controller.
- Select Profile & System and go to Settings.
- Open the General option and select Network Settings.
- Select Advanced Settings from the Network Settings option.
- Select DNS settings and then choose the Manual option.
- Set 8.8.8.8 as the primary DNS and 8.8.8.4.4 as the secondary DNS.
- Run the game and see if you’re still facing the Madden NFL 24 crashing on Xbox Series X/S issue.
Change your NAT type
- Open the Xbox Menu by pressing the Xbox button on your controller.
- Select Profile & System and go to Settings.
- Open the General option and select Network settings.
- You can find your NAT type under the Current Network Status option. Make sure that is set to Open.
Clean the Persistent Storage of your Xbox Console
- Follow the first two steps from the previous workaround to access the Console settings.
- Select the “Device & Connections” option and then select Blu-Ray.
- Open the “Persistent Storage” option and select Clear Persistent Storage.
- Run the game and see if the issue persists.
Erase Alternate Mac
- As mentioned in an earlier workaround, open the Xbox Menu by pressing the Xbox button on your controller.
- After this, Select Profile & System and go to Settings.
- Open the General option and select Network Settings.
- Select Advanced Settings and open Alternate Mac Address.
- Click on Clear, and then restart your console.
- Run the game and check if the issue still persists.
Reinstall the game
If nothing seems to work, then you should try reinstalling the game and see if the issue gets solved.
- Press the Xbox button on your controller and navigate to the My Games & Apps option. Press A to select it.
- Select the “See all” option to open the list of your games.
- Navigate to Madden NFL 24 and press the Menu button on your controller to open the context menu.
- Select the “Uninstall” option, and then select the “Uninstall all” option.
- Once the game is uninstalled, reboot your Xbox.
- Finally, download and install a fresh copy of Madden NFL 24 and see if the crashing issue persists.
Well, these are all the possible workarounds for the Madden NFL 24 crashing on Xbox Series X/S issue. Hopefully, this guide will be able to help you with the problem. If you find this guide useful, keep visiting DigiStatement for more such gaming-related content.