Just in case you’re trying to get your head around why Capital One website or internet banking isn’t working for you or throwing login problems, find solace in the fact that you are not alone, many others are facing the same issue.
A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. For a quick glance, here’s how some of the complainants word the problem:
@IlseLop43639746 @CapitalOne is your website down. I cannot transfer money
2020-01-15 20:10:13
@GandpaKirk @CapitalOne why do u make it so difficult to reset the password,I’ve called and I still can’t flippin log in
2020-01-15 17:31:02
@FJBoccadoro Friends Move/stay away from @Capitalone #CustomerService coord with Tech Dept clueless WRT managing 2 Factor Authentication #2FA management & device connect/disconnect/implement/freeze …. Branches understand less! #Banking #computersecurity #mobileapps
@ristanmason @CapitalOne @AskCapitalOne, transaction import integration with Wave accounting software is broken again. Please work with them to fix it asap!
Down detector – a renowned service that gives details about live outages – also conveys that Capital One is indeed going through a glitch in some regions as can be seen in the image below:
Any official word on the matter? No, not yet. We’re not able to obtain a word from the official service channels or their social media handles.
Rest assured, we’re keeping a close eye on all related developments, and will update the story with relevant info as and when we come across any. So in case, you’re encountering the issues discussed here, stay tuned for updates
UPDATE: 1
Good Q here—sounds like a known issue is in the mix, but we're in the know & our tech teams are on the case. ^NW
— Capital One (@AskCapitalOne) January 15, 2020